Terms and Conditions

When using any of the Bitcoin Co. Ltd. services you are agreeing to the following conditions in full.

For the purpose of these terms, Bitcoin Co. Ltd. will be referred to as the “company” and all users of the company’s services shall be referred to as the “customer”.  The website operated by Bitcoin Co. Ltd. at https://bitcoin.co.th will be referred to as the “website”.

Risk Notice

Bitcoin is a not backed or value guaranteed by any financial institution; when purchasing bitcoins the customer assumes all risk the bitcoins may become worthless in value.  Customers should research and consider the risks before purchasing any bitcoins.  The company makes absolutely no guarantee about the future value of the bitcoins purchased.

No foreign currency exchange

The customer must agree never to exchange bitcoins purchased from Bitcoin Co. Ltd. for any currency other than Thai Baht.  The customer must also guarantee that any bitcoins the customer sells to Bitcoin Co. Ltd. have never been involved in exchange with any currency other than Thai Baht.

Customer input errors

It is the sole responsibility of the customer to check the accuracy of information entered and saved on the website.   Account details displayed on the order summary webpage will be the final transfer destination.  In the case that this information is incorrect, and funds are transferred to an unintended destination, the company shall not reimburse the customer and shall not transfer additional funds.  As such customers must ensure the Bitcoin address and bank information they enter is completely correct.

Must own the Bitcoin address used

The customer must send any Bitcoin payments to the company from an address owned by the customer.  The company may need to refund the Bitcoin payment, such as if the bank information is incorrect and customer cannot be contacted.  The company will accept no responsibility or issue any compensation if the customer is unable to access a Bitcoin refund due to sending their initial payment from a shared/online wallet.

Expired orders

If the company receives payment for an order that has already expired, the company reserves the right to recalculate the Bitcoin to Thai Baht exchange rate at the time of processing the transfer to the customer.  This may result in the customer receiving less bitcoins or Thai Baht than the original ordered amount.

The company requests that no customer completes payments for expired orders, but instead places a new order at the time of their payment.

Order under-payment

If the customer pays less than the payment amount for their order and the order expiration time has passed, the company reserves the right to either:

a) Cancel the order and refund the payment amount
or
b) Recalculate the order totals based on the payment amount received and the current bitcoin exchange rate

Order over-payment

It is the customers responsibility to send the correct payment amount, if the customer sends an amount great than the amount specified on the order, the company will process the order at the original amount specified on the order.  The amount of over-payment will not be considered in the order, and will not be refunded.

Invalid customer details

The company reserves the right to cancel and refund any orders with false, or seemly false, customer information, including incorrect or invalid name, address, nationality, or ID numbers.

Additional information

The company reserves the right to contact the customer to request additional information related to their identity or source of funds, if the company considers the order to appear suspicious.

Information Privacy

When legally obligated, the company will provide customer information to Thai government agencies upon legal request, court order or presentation of warrant.

Indemnity

The customer agrees to indemnify, defend, and hold harmless the company, its affiliates and its and their respective owners, investors, contractors, officers, directors, members, managers, partners, shareholders, licensors, suppliers, customers, employees, agents, third-party advertisers, technology providers and service providers from and against any loss, damage, cost, or liability (including, reasonable attorneys’ fees) resulting from or relating in any way to a third-party claim, demand, action or proceeding that arises out of this Agreement or the Website, including but not limited to in relation to: (a) your use, non-use or misuse of, or connection to the Website, the Services and any Content (including without limitation your Content and any third party Content) forming part of the Website;

Anti-Money Laundering (AML)

It is expressly prohibited for the customer to utilized their account for the purpose for cleaning money, hiding money, in any way attempting to obscure the source of funds, or attempting to circumvent financial regulations or restrictions.

The company will actively analyze customer account activity for any signs of money laundering; any customer whom, in the opinion of the company, has the appearance of involvement in money laundering activities will have their account terminated.

Prohibited Nationalities

Any customer holding citizenship, permanent residency, or who has been a tax resident in the United States is prohibited from using any of the services provided by the company.

Wallet Service

When buying bitcoins using an email address instead of a Bitcoin address, the customer is agreeing to create an account with BX.in.th for the storage of their purchased bitcoins.  By using the buy-to-email service the customer is accepting to all BX.in.th terms and conditions, in addition to the company terms and conditions listed in this contract.

The customer is responsible for changing their BX wallet service password upon receipt of their order.  The company will take responsible for coins stolen from the customers BX wallet due customer password breach.

Merchant Terms of Services

In addition to all standard user terms of service merchant account users are also subject to the below terms which are specific to the merchant services.

For the purpose of these terms the person or entity who owns the Bitcoin.co.th merchant account will be referred to as the “merchant”. The merchant will be considered as the “customer” for the standard user Terms of Service, and will be considered as the “merchant” for the Merchant Terms of Service. Customers of the merchant are not included within the scope of this contract as they have no direct dealing with the company.

Merchant Exchange Service

The company will operate a Bitcoin exchange service for the merchant. Through the automated service provided by the company, the merchant will forward bitcoins they receive to the company. The company will exchange the bitcoins for Thai Baht at the current “Sell BTC” rate published on the website.

The company will not be considered as processing payment for the merchant; but as offer a Bitcoin to Thai Baht exchange service for the merchant.

Merchant Settlement

The company will keep a record of exchanges performed by the merchant and display this as the “Balance” of the merchant. Every Monday and Friday before 4:30PM (ICT) the entire balance attributed to the merchant will be transferred to the bank account of the merchant; this will herein be referred to as the “settlement processing”.

If the merchant’s balance is below 500 THB at the time of the settlement processing, no transfer will be made to the merchant. The balance will remain untouched and will be rolled over into the next settlement processing period. Until such as time that the balance exceeds 500 THB at the time of settlement processing.

Merchant Confirmations

The company will guarantee payment for all Bitcoin transferred received by the company which have accumulated at least 2 confirmations within the Bitcoin network. Bitcoin transfers which receive less than 2 confirmations will not be paid to the merchant.

It is suggested to wait for at least 2 confirmations before processing an order to protect against possibility of a malicious Bitcoin transaction.

Merchant Security

The company will take no responsibility for losses resultant from a security breach outside of servers owned and operated by the company.

Merchant Refunds

The company does not offer any refund service. All exchanges processed for the merchant will be final and irreversible. Any refunds that the merchant wished to process must be handled directly by the merchant without the involvement of the company.

No Guarantee of Future Service

The company may any time temporarily or permanently disable the merchant service for some or all merchants. The merchant has a guarantee of receiving their previously exchanged balance; but has no guaranteed right to future service.

The Bitcoin Co. Ltd. reserves the right to change these terms at any time without prior notice or notification of the changes.