Bitcoin FAQs

How long will it take to process my order?

Once we have received your payment, either Thai Baht in our bank account or Bitcoins to our address with 6 confirmations, it will normally take less than 24 hours for you to receive your payment.

If you place your order on the weekend or a holiday it may take longer than 24 hours to receive your funds.

Why does it take up to 24 hours to receive my payment?

All orders are checked and processed by a real person, this ensures you will receive the correct amount, and protects us by making sure payment has been properly sent.

Will my exchange rate change while the order is being processed?

No, once you place an order your exchange rate will be locked in.  You will receive the exact amount that it says on the “You will receive: ” line when placing your order.